Privacy Policy

Privacy Policy

Introduction

Welcome to https://repair-quality-inspection.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and disclosure of data in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products available at https://repair-quality-inspection.collision-talk.com. However, please be informed that it does not extend to third-party platforms, apps, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways in which we process personal data when:

  • You utilize our applications and services as an authorized user.
  • You visit our websites connected to this Privacy Policy.
  • You engage with communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple categories of personal data, including:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Transaction details for processing payments.
  • Financial Information: Financial records associated with your use of our services.
  • Purchase Information: Data about products or services you’ve acquired from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, used for improved user experience.
  • Location Data: Information about your geographical location when using our services.
  • Feedback: Your responses to surveys, reviews, or feedback forms.
  • Social Media Information: Details obtained through social media platforms when you interact with us on these networks.
  • Product Information: Data related to the products you use or show interest in.

We collect this data through direct user input, interactions with our services, and automated technologies like tracking cookies. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionality and navigation on our site.
  • Preference Cookies: Tailored settings and preferences saved for future visits.
  • Analytics Cookies: Used to understand user behavior, track trends, and improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected for or as required by law. Once these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

We have implemented robust organizational safeguards and security measures to protect your personal data:

  • Encrypted Communication: All data transmission is encrypted to safeguard sensitive information.
  • Secure Third-Party Processing: We engage secure third-party service providers to process data on our behalf, ensuring compliance with privacy regulations.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and products do not knowingly collect or solicit personal data from this age group.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to and understand what data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
  • Restriction: Limiting the use of your data in certain circumstances.
  • Portability: Receiving a portable copy of your data for reuse with another service provider.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based on your personal data.

To exercise these rights, please contact our privacy team via the channels mentioned below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively communicated through our website or directly to you.

Contact Information

For any questions, requests for data removal, or further inquiries regarding privacy:

We appreciate your trust in us. This Privacy Policy demonstrates our commitment to protecting your privacy and ensuring a secure online experience.